Thank you for shopping with DealMatch.in. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

  • Orders are typically processed within 1 to 2 business days after successful payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • During sales, promotions, or peak seasons, processing times may be slightly longer.

2. Shipping Locations

We currently ship across most locations within India.

If your location is not serviceable by our courier partners, we will contact you regarding alternative arrangements or order cancellation.

3. Delivery Timeline

Estimated delivery times:

  • Metro Cities: 3 to 5 business days
  • Tier 2 and Tier 3 Cities: 4 to 7 business days
  • Remote Areas: 5 to 10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping offers may be available on selected products, orders, or promotional campaigns.

5. Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation via email, SMS, or WhatsApp.
  • Tracking details will be shared as soon as they become available from the courier partner.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to incorrect address details, unavailability of the recipient, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for re-dispatch requests.

7. Damaged Packages

If the package appears damaged during delivery:

  • Do not accept the package if the damage is severe.
  • Take clear photos of the package.
  • Contact our support team within 24 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

DealMatch.in shall not be responsible for delays, losses, or additional charges resulting from incorrect or incomplete address details provided by the customer.

9. Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, DealMatch.in is not liable for delays caused by:

  • Courier partner issues
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Other unforeseen circumstances

10. Contact Us

For shipping-related questions or assistance:

Email: support@dealmatch.in

Website: https://dealmatch.in

Last Updated: June 2026